Head, Heart & Hand
Empower Your Organization with Evidence-Based Crisis Intervention Training
ICISF-Certified courses for First Responders, Healthcare, Corporate Crisis Teams & the Public. Virtual or In-Person.
Full day or evenings.
Equip your teams with proven psychological first-aid tools, reduce burnout, and build institutional resilience before critical incidents occur. Certified, custom-tailored workshops for first responders, healthcare, and frontline personnel.
P: 825.777.CISM (2476)
E: dave@cismteam.com
Led by a Recognized Leader in Forensic Psychology & Crisis Response
Instructor: Dave Sawh, MA Psychology, CCISM
"Effective crisis response isn't just about reading a script—it's about understanding the deep psychological dynamics of human stress under extreme pressure."
Bridging Operational Experience with Psychological Expertise
30+ Years of Frontline & Forensic Experience: Specialized background in correctional operations, parole, and complex risk management.
Certified CISM Instructor & Practitioner: Approved by the International Critical Incident Stress Foundation (ICISF) to deliver accredited individual and group intervention programs.
Advanced Academic Foundation: Master’s-level expertise in forensic psychology and behavioral science, grounding every workshop in proven research.
Global & Multi-Sector Reach: Experienced in training international agencies, public safety teams, healthcare workers, and corporate crisis response units.
Benefits Overview
Why Critical Incident Stress Management (CISM)?
🚑 First Responders & Healthcare
Mitigate Traumatic Stress: Minimize the long-term psychological impact of line-of-duty incidents.
Accelerate Recovery: Provide immediate post-event stabilization to keep critical staff operational.
🏢 Organizations & Public Sector
Protect Your Workforce: Fulfill duty-of-care responsibilities and reduce stress-induced leave and turnover.
Restore Operational Focus: Give managers and peer support teams actionable protocols for crisis recovery.
🤝 Peer Support Teams
Practical Toolkits: Train internal champions to deliver structured, confidential peer debriefings.
Accredited Certification: Participants earn recognized credentials upon completing CISM coursework.
Ready to strengthen your organization’s crisis readiness?
Talk directly with our team to design an on-site or virtual training session tailored to your operational needs.
Schedule Your Consultation
Core Training Offerings
ICISF & University of Maryland Certified Crisis Intervention Training
CISM Team Inc. provides internationally recognized, evidence-based crisis intervention training for first responders, healthcare workers, corporate risk managers, & peer support personnel. Available both virtually or in-person. Available Full Days or Evening Training (Virtual)
Course 2: Group Crisis Intervention
Format: 2 Days (13 Contact Hours) | Virtual or Onsite | CEUs Available
Overview: Learn structured group crisis intervention methodologies to mitigate organizational distress following critical incidents. Focuses on strategic group processes designed to restore operational cohesion and accelerate group recovery.
Key Learning Outcomes:
Facilitate Defusings and Critical Incident Stress Debriefings (CISD).
Prepare and conduct Crisis Management Briefings (CMB) and Rest-Information-Transition Services (RITS).
Determine strategic timing and post-incident group dynamics for maximum effectiveness.
Course 1: Assisting Individuals in Crisis
Format: 2 Days (13 Contact Hours) | Virtual or Onsite | CEUs Available
Overview: Master foundational one-on-one psychological first aid and acute stress management. Designed for line-of-duty crisis response and personal crisis stabilization, this course equips participants with structured techniques to support distressed individuals effectively.
Key Learning Outcomes:
Master the SAFER-R model for individual crisis intervention.
Execute effective suicide triage and risk assessment protocols.
Understand acute stress reactions versus chronic psychological trauma.
Course 3: GRIN – Group & Individual Crisis Intervention (Combined)
Format: 3 Days (27 Contact Hours) | Virtual or Onsite | CEUs Available
Badge / Tag: ⭐ Most Popular / Dual Certification
Overview: Streamline your training with this intensive 3-day combined course. GRIN merges Assisting Individuals in Crisis and Group Crisis Intervention into a single program, providing full-spectrum crisis response capabilities and dual ICISF certification.
Key Learning Outcomes:
Earn dual ICISF certification in 3 days.
Seamlessly integrate individual SAFER-R support with group Defusings and CISD.
Formulate comprehensive crisis response plans for small and large-scale critical incidents.
Course 4: Advanced Individual Crisis Intervention
Format: 2 Days (13 Contact Hours) | Virtual or Onsite | CEUs Available
Prerequisite: Assisting Individuals in Crisis
Overview: Elevate individual crisis intervention skills to handle complex, high-risk, or prolonged crisis situations. Designed for experienced peer support leads, clinicians, and crisis response specialists managing complex trauma.
Key Learning Outcomes:
Navigate complex psychological reactions, extreme grief, and occupational trauma.
Apply advanced SAFER-R communication strategies for resistant or highly distressed individuals.
Manage boundary issues, ethical challenges, and CISM practitioner burnout.
Course 5: Advanced Group Crisis Intervention
Format: 2 Days (13 Contact Hours) | Virtual or Onsite | CEUs Available
Prerequisite: Group Crisis Intervention or GRIN
Overview: Advanced strategic methodologies for managing complex, large-scale, multi-agency, or catastrophic incidents. Focuses on tactical planning, triage, and complex group debriefing strategies for senior leads.
Key Learning Outcomes:
Conduct complex, multi-session debriefings under severe or catastrophic conditions.
Plan strategic CISM deployments for multi-agency disasters and active shooter/line-of-duty events.
Evaluate organizational needs and supervise frontline CISM response teams.
What Participants Say
"Thank you for putting on such a great course. You're a very good instructor; you don't just read from slides/the screen, don't dwell on minor points, and emphasize group involvement and feedback. I appreciate you putting the CISM course on and giving back to our First Responder community."
— Cst. Justin Hendriks
"I just wanted to thank you for the course. At first, I wasn’t sure how I felt about it being spread over four sessions, but it actually turned out to be really beneficial because it gave the information more time to sink in between classes. You were very knowledgeable and always able to answer our questions clearly, which made the course easy to follow and engaging. I found it very informative and helpful overall. I would definitely recommend your course to others."
— Allison B. (Ambulance Communications Officer / 911 Ambulance Dispatch)
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